RESPONSIBLE GAMING

Responsible Gaming —
Stay Safe and Enjoy

8mbed believes that entertainment should always be controlled and enjoyable. Follow our responsible gaming guidelines and keep yourself and your family safe.

Our Commitment

Our Commitment to Responsible Gaming

At 8mbed we believe that online betting and casino gaming should be purely a form of entertainment — not a source of income or a solution to financial problems. Responsible gaming means enjoying the experience while staying in control of your time and money.

We care deeply about the wellbeing and safety of all our players. That is why we provide various tools and resources to help you play mindfully. If at any point you feel that gaming is having a negative impact on your life, contact us without delay — our support team is available 24/7 in Bengali.

Remember: Gambling is a recreational activity. You should never place larger bets in the hope of recovering money you have lost. Always play within your means.

Our Commitments

  • Player age verification — only those aged 21 and above may open an account
  • Option to set deposit limits on your account
  • Simple process for self-exclusion and taking a break
  • 24/7 live chat support in Bengali during a crisis
  • Gaming behavior monitoring and alert system
  • Clear terms and conditions written in plain Bengali
Protection Tools

Control Tools in Your Hands

8mbed gives you full control over your own gaming. Use the tools below to ensure a healthy and enjoyable playing experience.

Setting Deposit Limits

Decide in advance how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. If you want to increase a limit, a 7-day waiting period applies — this is for your own protection.

Taking a Break (Cooling-Off)

If you feel you need a break, you can temporarily close your account for anywhere from 24 hours up to 30 days. During this time you will not be able to log in or place bets.

Self-Exclusion

If you feel that gaming is becoming a problem, choose self-exclusion. This can range from 6 months up to a permanent ban. During the exclusion period no bonuses or promotional communications will be sent to you.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, 8mbed will automatically log you out and show a summary — how long you played, and how much you won or lost.

Bet Limit Setting

Cap the maximum amount for each bet. This will stop you from placing large bets on impulse and help you keep enjoying the game over the long term.

24/7 Support and Advice

Our Bengali-speaking support team is always ready to help with any issue. Contact us via live chat or send an email to [email protected]. Your privacy is fully protected.

Age Restriction

The 21+ Requirement

The minimum age to open an account and place any kind of bet on 8mbed is 21 years. This is not a recommendation — it is a strict rule that we enforce through verification.

We verify age and identity at registration and when a withdrawal is requested. Accounts belonging to those aged 18 or under will be closed immediately and no deposited funds will be refunded.

If you think a minor may be able to access this site from your device, enable parental controls on your device and keep your 8mbed account logged out.

Advice for parents: Use parental control software on your browser and device to prevent your child from accessing online gaming sites.

21+

For those aged 21 and over only

Use of this site by minors is strictly prohibited. Age verification will be carried out before an account can be opened.

Warning Signs

Recognizing Warning Signs of Problem Gaming

If you notice any of the following signs in yourself or someone you know, take action right away.

Feeling a repeated urge to place larger bets in order to recover money that has been lost

Failing to meet responsibilities toward family, friends, or at work, and hiding the fact that you are gambling

Gambling with money set aside for expenses, savings, or borrowed funds

Trying to stop playing but returning repeatedly, and feeling anxious or restless

Prioritizing gaming over sleep, eating, or daily activities

Seeing gaming as the only way to relieve stress, anxiety, or depression

If these signs feel familiar: do not panic — help is available. Contact us on live chat right now or write to us at [email protected]. We are here for you.

Self-Exclusion

How to Self-Exclude

Self-exclusion is a powerful decision you can make for your own wellbeing. It is easy to activate and takes effect immediately.

  • 1

    Contact our live chat or send an email to [email protected] with the subject "Self-Exclusion".

  • 2

    Let us know how long you want the exclusion to last — 6 months, 1 year, 2 years, or permanent.

  • 3

    Our team will verify your identity and close the account for the specified period.

  • 4

    Once exclusion is active you will no longer be able to log in or place bets, and no promotional messages will be sent to you.

  • 5

    If you wish to reactivate your account after the exclusion period has ended, contact us — we will ask you a few questions to confirm that you are ready.

Deposit Limits

How to Set Deposit Limits

Keeping your budget under control is the most effective way to play responsibly. Setting deposit limits on 8mbed is very simple.

  • 1

    Log in to your account and go to the "Account Settings" section.

  • 2

    Select the "Responsible Gaming" or "Deposit Limits" option.

  • 3

    Enter the daily, weekly, or monthly limit amount in taka (৳).

  • 4

    Confirm the change — reducing a limit is immediate, while increasing one will take 7 days to come into effect.

Remember: The minimum deposit amount on 8mbed is ৳200. Set a limit that is in line with your monthly entertainment budget.

Tips

Helpful Tips for Healthy Gaming

Responsible players follow these simple habits — and so can you.

Set a budget before you play and stick to it — treat this money as an amount you are prepared to lose.

Set a time limit before each session and use an alarm — when it goes off, stop.

Never play while under the influence of substances, alcohol, or when under mental stress — it is important to make decisions with a clear head.

Winning or losing — both are part of the game. Even during a winning streak, do not go beyond your limits.

Do not think of gaming as a source of income — it is purely a recreational activity.

Talk openly with family and friends. Keep them aware of your gaming habits.

Need help? We Are Here for You

For any questions or support regarding responsible gaming, contact our 24/7 Bengali-speaking support team. Or read our FAQ.

Explore More

Enjoy Safely on 8mbed

Play responsibly and enjoy our various sections.

FAQ

Questions and Answers About Responsible Gaming

Answers to the most frequently asked questions about 8mbed's responsible gaming policy.

You can request a withdrawal of any balance remaining in your account before self-exclusion is activated. Our support team will assist you in completing the withdrawal process. Once exclusion is active, no new deposits or withdrawals will be possible.

Yes, lowering a deposit limit takes effect immediately. However, a request to increase a limit will take 7 days to come into effect. This delay is intentional — to protect you from setting a higher limit on impulse.

No. The minimum age to open an account and place any kind of bet on 8mbed is 21 years. Age verification is mandatory at registration and when submitting a withdrawal request. Any account found to belong to a minor will be closed immediately.

A cooling-off period or break is a short-term pause — from 24 hours up to 30 days. Once it ends, the account becomes active again automatically. Self-exclusion is a longer-term decision — from 6 months up to permanent — and reactivating it requires contacting our team and going through an assessment.

The account holder must submit the request directly, as identity verification is required. However, if you are concerned about someone you know having a gambling problem, contact our support team via live chat or at [email protected] — we can offer guidance.

Yes. Our system automatically detects unusual playing patterns — such as a sudden increase in bet sizes or extended sessions. In such cases our team may reach out to you and, if needed, recommend setting limits. This is done for your protection.

There are two ways to reach our support team: 24/7 live chat on the site (in Bengali) or by email at [email protected]. Contacts related to responsible gaming receive the highest priority response.